Can Am
Reviews and Complaints
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Verified ReviewerCan am don’t care about Their customers
Preferred solution: Get my side by side back
User's recommendation: Just be aware
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Thibodaux, LouisianaProduct issue
User's recommendation: Never
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Columbus, OhioHorrible customer service!!!
User's recommendation: Probably not
Mechanical problem not covered on warranty
User's recommendation: Do not buy Can am four wheeler
Rediculas customer service at bot BRP and the dealership
I'm so disappointed with your company,its almost beyond words. I've owned Skidoos since the early 70's (being from Maine).
and was always more than happy with your product and service. ThBuy Buy anything other than BRPat is until now! I've been waiting six weeks for my Spyder to be repaired. It needs a sprocket and a bolt, they told me it would be up to three more weeks before the bolt arrives.
When I called customer service, the operator was rude and very condescending. I believe I've made a big mistake: while waiting for my Spyder, I bought a new Ryker.
If I had known, this is your idea of customer service, I'd have bought anything other than a BRP product. I'm ready to update my side by side and at this point I can guarantee it wont be another of yours.
User's recommendation: Buy anythig other that BRP
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Verified Reviewer | Russellville, Arkansas2022 Turbo x xrc ordered January 28 2022. It's now October 2022
Preferred solution: Price reduction
User's recommendation: Polaris
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer2022 Outlander 850 XMR
I got 60 hours on my 850 just did the oil change. Had it idling while i went inside for 20 mins come back outside to find my 850 was off not running.
Tried to start it and the screen said limp mode then smelt something burning. Walked around and saw it was pouring coolant and what looked like oil out of radiator.
Pushed it on trailer and took to nearest dealership its been there over a month and not being told anything other then my warranty expired 20 days before this happened. Then they called me a week or so later to accuse me of putting something in my radiator everything on my 850 is from the manufacture only thing iv done to it is the oil change nothing else.
Preferred solution: My outlander back and working shouldn’t be having these issues when it is still brand new.
Pissed consumer
Preferred solution: Full refund
User's recommendation: I just got a bad one want a good one that will last
Trying find parts
User's recommendation: Don't buy canam
Terrible service and product
- Great paper weight
- Reconstruted engine i paid for a new bike not reconstruted
- Inconstant dealers in area of warranty work
- Does not work
Preferred solution: Full refund
User's recommendation: Polaris
Poor service from BRP customer service online.
User's recommendation: Check on current availability before purchasing from this company.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Rice Lake, WisconsinAC quit
- Love riding it
- Nice ride
Preferred solution: Full refund
User's recommendation: Ask dealership to check bolts and fittings before purchasing.
Part backorder excessive
User's recommendation: Do not buy a trailer unless a hitch is available for your unit.
Dealership not repairing my machine
Preferred solution: Let the company propose a solution
User's recommendation: Not to buy
Poor customer service
User's recommendation: Don’t purchase a CanAm. Buy a Ranger or Kawasaki, as they have customer service and support.
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This is the same issue I am having. I was also told the exact same thing.
It has been repaired twice and just happened again this weekend. I told them it was an ongoing issue and should be covered under warranty.
I was told there is nothing more they can do. Also, the driver side switch for the passenger window has failed twice.